Shipping policy

At Masters of Shilajit, we strive to provide our customers with a seamless and hassle-free shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing Time:

All orders are typically processed and shipped within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times:

We offer standard shipping for all orders within the United States.
The estimated delivery time for standard shipping is 3-7 business days, depending on the destination. Please note that delivery times may vary due to factors such as location, weather conditions, and carrier delays.
Expedited shipping options may be available at an additional cost for customers who require faster delivery. Expedited shipping methods and their associated costs will be displayed during the checkout process.

3. Shipping Rates:

Shipping rates are calculated based on the weight of the order, the shipping method selected, and the destination address. Shipping costs will be displayed during the checkout process before the order is finalized.
We may offer free shipping promotions for orders that meet certain criteria, such as a minimum order value. Any applicable free shipping promotions will be clearly communicated on our website and promotional materials.

4. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also track your order by logging into your Masters of Shilajit account and accessing your order history.

5. International Shipping:

Currently, we only ship orders within the United States. We do not offer international shipping at this time. We apologize for any inconvenience this may cause and appreciate your understanding.

6. Shipping Address:

It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. Please double-check your shipping address to ensure that it is correct and up-to-date. Masters of Shilajit is not liable for orders that are delayed or undelivered due to incorrect or incomplete shipping information provided by the customer.

7. Shipping Restrictions:

Due to regulatory restrictions and safety concerns, we are unable to ship certain products to PO boxes, APO/FPO addresses, or internationally.

8. Contact Us:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. You can reach us via email at info@mastersofshilajit.com.

Thank you for choosing Masters of Shilajit. We appreciate your business!